Terms & Conditions

Last updated: 23 July 2026

Important: these terms are a carefully prepared pre-launch draft, not legal advice. Before accepting live orders, Weave&Waves must add its legal entity details, returns address, governing state or territory and support contact, confirm its operating policies, and obtain Australian legal review.

About these terms
This website is operated by [LEGAL ENTITY NAME], trading as Weave&Waves, ABN [ABN], of [BUSINESS ADDRESS]. “We”, “us” and “our” refer to that business. By using the website or placing an order, you agree to these terms and our Privacy Policy. Contact us at [SUPPORT EMAIL].

Australian Consumer Law
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including consumer guarantees under the Australian Consumer Law. Goods sold to consumers must, among other things, be of acceptable quality, fit for any disclosed purpose and match their description. Remedies may include repair, replacement, refund or compensation depending on the circumstances.

Products and availability
We try to describe products, dimensions, composition and colours accurately. Screen settings and natural production variations may cause small colour or weave differences. Product availability is not guaranteed until an order is accepted. We may set reasonable purchase limits or withdraw a product from sale.

Prices and payment
Prices are displayed in Australian dollars and include GST where applicable. Delivery charges and any valid promotion are shown before payment. Payment must be authorised through an available payment method. If an obvious pricing or technical error occurs, we will contact you before dispatch and offer the choice to proceed at the correct price or cancel for a full refund.

Orders
Submitting checkout is an offer to buy. An automated acknowledgement does not necessarily mean we have accepted the order. Acceptance occurs when we confirm the order for fulfilment, subject to payment authorisation, stock availability and fraud checks. We may refuse or cancel an order for a lawful reason and will refund any amount captured for items we cannot supply.

Delivery
Available delivery methods, charges and estimates are shown during checkout. Estimates are not guarantees and remote areas may take longer. Please provide a complete, accurate and secure delivery address. Risk in the goods passes as provided by applicable law. See our Shipping & Returns page for current operational details.

Returns and change of mind
Our voluntary change-of-mind policy is described on the Shipping & Returns page. Its conditions do not limit your rights for faulty, unsafe, misdescribed or otherwise non-compliant goods under the Australian Consumer Law. Do not return an item before contacting customer care and receiving the current return instructions.

Promotions
Promotion codes must be entered before payment and are subject to their stated eligibility, dates, minimum spend and usage limits. Unless a promotion expressly says otherwise, codes cannot be combined, exchanged for cash or applied after an order is placed. A promotion never reduces an order total below zero.

Accounts and website use
You are responsible for keeping your login details confidential and for information submitted through your account. You must not misuse the website, attempt unauthorised access, introduce malicious code, scrape it unreasonably or interfere with another person’s use. We may suspend access where reasonably necessary to protect customers, the business or the service.

Intellectual property
Unless otherwise stated, the website design, brand assets, photographs and original content are owned by or licensed to Weave&Waves. You may view and use the website for personal shopping but may not reproduce or commercially exploit this material without permission.

Liability
To the maximum extent permitted by law, we are not responsible for loss caused by misuse of a product, failure to follow care instructions, unauthorised account activity caused by your failure to protect credentials, or events outside our reasonable control. This clause does not limit any liability or remedy that cannot lawfully be limited.

Changes and severability
We may update these terms for future website use and orders. The terms displayed when you place an order apply to that order. If part of these terms is unenforceable, the remaining provisions continue to apply.

Governing law and disputes
These terms are governed by the laws of [STATE OR TERRITORY], Australia, subject to applicable consumer protections. Please contact [SUPPORT EMAIL] first so we can try to resolve a concern. Nothing in this clause removes any right to contact a consumer-protection body or bring a claim in a court or tribunal with jurisdiction.